CHRONAYA SUPPORT
How can we help?
Need help with the app or a purchase? Email us directly.
Protect your information
Do not email passwords, full card details, identity documents, or Chronaya backups. Send only the information we need to help.
Quick checks
A reminder did not appear
Check Chronaya's notification permission, battery settings, and exact-alarm access on Android.
Lifetime Pro is not showing
Use the Google Play account that bought Pro, then select Restore Purchases in Chronaya. This restores Pro access, not your records or files.
I am moving to another device
Create a Chronaya ZIP backup on the old device. Move it securely, then restore it on the new device. Keep the file private.
Still need help?
Email us and describe the issue. Support is available in English and Turkish.